Optimize Your Revenue Cycle and Medical Billing

The best medical billing software offers features that simplify and improve your billing process. Billing profiles reduce data entry and improve accuracy by storing your most common codes and diagnoses. Real-time insurance eligibility checks let you confirm coverage instantly at any stage of the visit. After the appointment, your software should automate claim submission to speed up reimbursement.

If your practice faces denials, your software should help you resolve them easily. Denial analysis tools show which codes or services are causing issues so you can correct them quickly. Your EHR and billing software should also make generating patient statements fast and easy, with on-demand options that ensure patients receive bills promptly. Finally, your platform should include up-to-date ICD-10, DSM-5, and CPT codes that you can search and add directly to the chart.

As your practice grows, you may also choose to add billing services when you’re ready to outsource medical billing to a trusted partner.

Medical billing software is included with the Growth and Premium plans. It integrates seamlessly with the EHR to streamline coding, claims submission, and reporting, giving you full visibility into financial performance. Practices can also choose to add Revenue Cycle Management (RCM) services for access to certified billing experts who manage the process on your behalf.

Choosing to outsource is ultimately a revenue cycle decision—one that affects not just claim submission but denial follow-up, payment reconciliation, and reporting as well. The decision often depends on budget, staff workload, and how well you understand your revenue. Key metrics like days in AR, clean claims rate, and denials rate can indicate when to consider outsourcing. If your team is overwhelmed or your AR rises above normal ranges, outsourcing can provide needed support. Practices that prefer full control may keep medical billing in-house, but transparency from an RCM vendor can make outsourcing more reassuring.

Medical billing refers specifically to the process of submitting and following up on claims with payers to receive reimbursement for services rendered and is an essential component of revenue cycle management (RCM). RCM is the broader framework that encompasses the entire financial lifecycle of a patient encounter, including eligibility verification, charge capture, claim submission, denial management, payment posting, and patient collections.  

DrChrono supports both: our platform gives practices the tools to manage medical billing in-house with greater accuracy and efficiency, while our managed RCM services provide access to CPC-certified coders and billing specialists who can handle the full cycle on your behalf, with complete visibility into performance at every stage.

DrChrono includes more than 73,000 billing codes across ICD-10, CPT, and DSM-5, covering most specialties. If needed, a platform expert can confirm code availability. You can also search for specific billing codes in the EHR using the Code Search tool in the Billing menu.

Revenue cycle management (RCM) is the end-to-end process of managing a practice’s financial health—from patient scheduling and insurance eligibility verification, through charge capture, claim submission, payment posting, denial management, and patient collections. Medical billing is one critical stage within that broader cycle.  

When these stages are connected and working together, practices see fewer denials, faster reimbursements, and more predictable revenue. DrChrono supports the full RCM lifecycle within a single platform, with the option to add managed billing services when you’re ready to outsource.

Value-Based Care or Value-Based Contracts have many advantages and can bring your company more revenue than Fee-For-Service contracts. No two practices are alike, so we encourage you to contact our sales team for a free, personalized consultation and detailed analysis of revenue forecast for your practice.

Click here to request a free demo.

Email our sales team at [email protected], Call (844) 569 – 8628, or Text (650) 215 – 6343

No. RCM services are available as an add-on across all plan tiers. You can enable these services at any time by contacting your account manager, allowing you to scale support as your practice grows, without needing to change plans.

When you submit a request, a DrChrono sales representative will work with you to create a Custom ROI Analysis showing how your practice could benefit from DrChrono’s RCM services. It is free and carries no obligation to sign up. 

To generate a meaningful analysis, we’ll ask you to share historical claims data—ideally 6 to 12 months of records including charges, collections, denials, and accounts receivable. This allows our team to give you a realistic picture of potential revenue impact rather than a generic estimate. The more data you can provide, the more accurate and actionable your analysis will be. 

Yes! Here are some other methods of contacting the DrChrono Sales Team:

1. Email [email protected]
2. Call (844) 569 – 8628
3. Text (650) 215 – 6343

DrChrono’s RCM Services are designed for practices that bill medical insurance. Our team manages the full insurance claim lifecycle, from charge entry through reimbursement, but does not process cash-pay or self-pay-only appointments. If your practice primarily operates on a cash or direct-pay model, our billing software tools may be a better fit than our managed RCM service.